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Returns & Exchanges

How do I return an item?

Evaley wants you to be 100% satisfied with your purchase.  Evaley Luxury Lingerie will gladly accept returns within 14 days of delivery.  . Contact us via phone (281) 205-7706 or email, customerservice@evaley.com, to begin the return process. All returns and exchanges must be unworn, unwashed and have all original tags on them. Please make sure when trying on items, that you are not wearing any perfumes, deodorants, or other items that may affect the integrity of the garment. When trying on panties, please try on over your own. This will ensure that all items are returned in the same condition that they were delivered. If we receive any items that are not in the original packaging or are not in the original condition that they were sent, we have the right to refuse the return. Please allow 10-14 business days to receive and process returns.
(281) 205-7706